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SupportPortal 3.0

SupportPortal - The leading Online Help Desk and Support Ticket Software.


Last Week downloads: 0
Total downloads: 112
  • Last Updated: Mar 9, 2009
  • License: Shareware $275
  • OS: Windows Vista/2003/XP/2000
  • Requirements: No special requirements

User reviews

4 out of 5 based on 1 ratings for SupportPortal 3.0

For SupportPortal 3.0Publisher's description


SupportPortal is a Business software developed by Escon Information Consulting. After our trial and test, the software is proved to be official, secure and free. Here is the official description for SupportPortal:

Edit By BS Editor: SuportPortal is comprehensive packages for implementing multi-tiered service and suitable for internal and external customers. It automates your service procedures, including Notifications and responses to service issues improves overall efficiency and reduces management overhead. Using Self-Service features, end users can submit new requests or check the status of their open requests, from their email client or from web-browser. Flexible system can be implemented at your own pace, based on your unique needs and degree of readiness.


Create and submit new tickets via public or protected data entry form: Tickets are the primary way of storing and sharing information in SupportPortal.
e-mail integration
Convert all incoming e-mail messages. Escon SupportPortal can respond to incoming emails, allowing users to create or comment on tickets without necessarily having access to SupportPortal.
e-mail integration
Shared Outbox. Invoke sending message from SupportPortal, and store and Review all your service and support communication in centralized database.
windows Chat client
Windows LiveAlert. Desktop application for Microsoft Windows which resides in your system tray and connects to your SupportPortal server.
routing and assigning
Routing. With simple e-mail account administration and specifying the ticket priority and assigning person or department, your e-mail driving is finally centralized, even without described escalation rules.
sla automatic escalation
Automatic escalations based on SLA rules. Define automated routing and assigning rules with pre-defined target response and resolution times for every incoming ticket.
Notifications . SupportPortal keeps you up to date with timely email notifications: determine who, how and when to send notifications about ticket statuses -Creation, Assignment, Updated and Closed.
design Email Templates
Design e-mail templates and response messages. An easy way to predefine your email layouts: New ticket notification.
you can free download SupportPortal 3.0 now.


Please be aware that Brothersoft do not supply any crack, patches, serial numbers or keygen for SupportPortal,and please consult directly with program authors for any problem with SupportPortal.