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Public Folder HelpDesk for Outlook 10.1.186 Download
Public Folder HelpDesk for Outlook 10.1.186
Efficient solution for help desk, customer support and issue tracking.
Last Week downloads: 1
Total downloads: 190
- Last Updated: Feb 5, 2010
- License: Shareware $150.00
- OS: Windows 7/Vista/XP/2000
- Requirements: No special requirements
- Publisher: kalmstrom.com Outlook Solutions (11 more Applications)
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For Public Folder HelpDesk for Outlook 10.1.186 Publisher's description
Work through Outlook
Public Folder Helpdesk offers a well-known and user friendly interface, right inside Outlook. Users familiar with Outlook can start working with PF Helpdesk at once. List all tickets assigned to you, work with the cases, print tickets, re-assign or forward the information – all with the simplicity you are used to in Outlook.
Features:
Can be installed in a shared mailbox instead of a public folder.
Mailbox monitoring – manual or automatic conversion of incoming e-mails into helpdesk tickets, complete with rich text, screenshots and attached files.
The PF HelpDesk ticket can be customized after your needs
FAQ Answers are easily created and added to ticket.
Ticket retrieval also from an online form (.xml files).
Ticket History ‒ e-mail threading for both manual and automatic conversion.
Open tickets are stored both in Outlook and in an Access or SQL Server database.
Automatic e-mail Notifications.
Create Outlook Tasks from tickets and vice versa you can free download Public Folder HelpDesk for Outlook 10.1.186 now.
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For Public Folder HelpDesk for Outlook 10.1.186
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Please be aware that Brothersoft do not supply any crack, patches, serial numbers or keygen for Public Folder HelpDesk for Outlook,and please consult directly with program authors for any problem with Public Folder HelpDesk for Outlook.