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phpSupport 5.2.1

phpSupport is your customer friendly trouble ticket system.

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Last Week downloads: 0
Total downloads: 98
  • Last Updated: Jun 2, 2010
  • License: GPL Free
  • OS: Windows /Linux/Mac OS/BSD/Solaris
  • Requirements: MySQL
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0 out of 5 based on 0 ratings for phpSupport 5.2.1

For phpSupport 5.2.1Publisher's description

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phpSupport is a Scripts software developed by Chris S. After our trial and test, the software is proved to be official, secure and free. Here is the official description for phpSupport:

BSEditor: phpSupport 5.0 is your customer friendly trouble ticket system. With 5.0 you allow users to register to open trouble tickets and keep track of their tickets. 

I have designed a backend that runs off user levels.

User's who register using the registration form, automatically get assigned a low level. This level can only view trouble tickets he/she has created. This user has no permissions to set severity, ownership, or even close the ticket.

Administrator can create accounts and set levels based on the users/staff needs. If the admin chooses user1 is only in tech support, he can than assign this user to the tech support group. User1 than only has permissions to view trouble tickets with in this group.  The administrator also can assign each user to view All. This gives that user rights to view all groups, and trouble tickets with-in this group. If the admin feels your needs require admin permission, he can assign them per user.

phpSupport remains to be as easy and user friendly as it was the first day it was released.

Features:

Easy Install and light weight
Basic layout, easy to customize to fit your site
Perl Email Gateway (sendmail and qmail supported)
PHP Front-End, MySQL Back-End
File Attachments (file types and size limited by administrator)
Administrative back-end for easy configuration

Administrative Features:

Delete Tickets
Reassign Tickets
Enable User Registration or Disable
Create and Modify users
Restrict access on a per user base
Edit Auto responses
Allow or Disallow Attachments
Lock users into groups
Assign Group Access on a per user base
Create or Delete Groups
View Usage Reports

User Features:

Modify Profile
Attach files to tickets
Private message other users
Set Severity of a ticket.
Take and reassign ownership of tickets.
Update or comment tickets
Choose to send an response while updating or closing tickets
MOVE tickets to other groups
Search database for matching search strings
you can free download phpSupport 5.2.1 now.

Statement

Please be aware that Brothersoft do not supply any crack, patches, serial numbers or keygen for phpSupport,and please consult directly with program authors for any problem with phpSupport.