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Personal Helpdesk for Outlook 4.3.197

Automated personal helpdesk ticketing and issue tracking system for Outlook.

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Last Week downloads: 0
Total downloads: 102
  • Last Updated: Oct 19, 2010
  • License: Shareware $250.00
  • OS: Windows 7/Vista/XP
  • Requirements: No special requirements

User reviews

4 out of 5 based on 1 ratings for Personal Helpdesk for Outlook 4.3.197

For Personal Helpdesk for Outlook 4.3.197Publisher's description

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Personal Helpdesk for Outlook is a Social & Communication software developed by AssistMyTeam. After our trial and test, the software is proved to be official, secure and free. Here is the official description for Personal Helpdesk for Outlook:

EditByBSEditor: Personal Helpdesk for Outlook provides you with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. It can monitor any number of Outlook Folders and mailboxes and automatically process incoming emails to support cases.

Personal Helpdesk for Outlook supports enforcement of service level agreements (SLA) in line with ITIL guidelines. With support for automated messaging and notifications using varied communication channels such as emails, phone calls or SMS, it offers you to cut the overhead of manual tasks significantly while making it easier to work flexibly.

You can customize Email Templates, Frame predefined Answers and reply to emails with a click. Personal Helpdesk for Outlook also provides a customer web interface where end-users can submit new support requests, check status of their tickets, or search through the knowledge base, all via a web browser for first level support.

For evaluating helpdesk performance, you can use the integrated OLAP statistics tool, to display and analyze support cases data in grids, charts and graphs, and Extract reports and business intelligence which in-turn can ensures timely decision making for improved service.

Personal Helpdesk for Outlook will help users enable faster response time and higher productivity by improving their efficiency; thereby ensuring end-users receive better and timely service.
you can free download Personal Helpdesk for Outlook 4.3.197 now.

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Please be aware that Brothersoft do not supply any crack, patches, serial numbers or keygen for Personal Helpdesk for Outlook,and please consult directly with program authors for any problem with Personal Helpdesk for Outlook.