Modem Spy FAQ

What is AGC?
How to run program automatically each time I run Windows?
Do you plan to add answering machine mode to Modem Spy?
I can record calls manually, but Modem Spy does not record incoming calls automatically.
There is a small click before recording. How to get rid of it?
The recording has a lot of static. How to fix it?
Do I need to keep computer on all the time?

AGC means automatic gain control. When enabled, it allows to increase sound volume.

How to run program automatically each time I run Windows?

It's easy. Just do not close program when you reboot/turn off your computer.

Do you plan to add answering machine mode to Modem Spy?

It's already done. You should use Notify remote party about recording option in order to specify your greeting message and enable answer a call in NNN seconds option

I can record calls manually, but Modem Spy does not record incoming calls automatically.

There is a bug in Modem Spy versions 1.7 and earlier. Solution: Keep caller ID window for NN seconds setting must be greater than Answer a call in NN seconds. Also, check out if another application do not use modem at the moment. Modem Spy verion 2.0 beta 3 and later will show Call was accepred by another application status message to notify you about this problem. Automatic recording is not possible when that application is running.

There is a small click before recording. How to get rid of it?

Unfortunately, this is hardware problem. So, it can not be managed within software. You may try to replace your modem with another one

The recording has a lot of static. How to fix it?

You will need to install special filter for your modem if you are using DSL. It should come with your DSL modem.

Do I need to keep computer on all the time?

Yes, because Modem Spy is software. It can not be run on computer that is turned off. It even can not be run without computer.