Brothersoft.com Windows | Games | Mobile | Wallpapers

Advertisement

iHelpdesk 2.2 Build 1543

Easy-to-use, comprehensive and affordable help desk software.

Advertisement

Last Week downloads: 0
Total downloads: 85
  • Last Updated: Oct 19, 2011
  • License: Freeware Free
  • OS: Windows 7/Vista/XP/2000
  • Requirements: No special requirements
screenshot

User reviews

4 out of 5 based on 1 ratings for iHelpdesk 2.2 Build 1543

For iHelpdesk 2.2 Build 1543Publisher's description

Advertisement

iHelpdesk is a Office Tools software developed by iReasoning Inc. After our trial and test, the software is proved to be official, secure and free. Here is the official description for iHelpdesk:

BSEditor: iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and Improve service quality.

Benefits:
Improve customer service perception and satisfaction.
Increase accessibility through a single point of contact, communication, and information.
Increase productivity of support staff by automating Processes, policies, and tasks.
Improve Teamwork and communication.
Reduce IT support costs.
Major features:

Email Management

Manage emails from multiple sources. Built-in rules-based engine for automating processing of tickets. Full email-to-service request integration, with all emails converted to request tickets.

Request & Problem Management

Label, Categorize, track requests and problems.

Self-Service Portal
Users can manage service requests via the customer portal.


Report

Extensive report capabilities for system data monitoring and identifying trends.

FAQ Knowledge Base

Users can create and search FAQ documents. It facilitates quick resolution of problems and saves time.
you can free download iHelpdesk 2.2 Build 1543 now.

Statement

Please be aware that Brothersoft do not supply any crack, patches, serial numbers or keygen for iHelpdesk,and please consult directly with program authors for any problem with iHelpdesk.