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Call Center CRM 8.6.2

Call Center CRM is a powerful software tool for managing customer interactions


Last Week downloads: 0
Total downloads: 141
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  • Last Updated: Apr 6, 2013
  • License: Freeware Free
  • OS: Windows 7/Vista/XP/2000
  • Requirements: Windows 2000/XP/2003/2008/Vista/Win7/Win8

User reviews

4 out of 5 based on 1 ratings for Call Center CRM 8.6.2

For Call Center CRM 8.6.2Publisher's description


Call Center CRM is a Social & Communication software developed by Voicent Communications, Inc. After our trial and test, the software is proved to be official, secure and free. Here is the official description for Call Center CRM:

BS Editor: Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to:

Automatically track all customer interactions
Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record.

Automatically save and manage Customer Opt-Out and Contact Preferences
Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.) in IVR application when they call in.

Automatically display customer information to agents
Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer information, such as contact and buying History, when a call is connected to an agent.

Intelligently, efficiently recognize callers and serve them accordingly
Automatically direct callers to the appropriate department, agent, Interactive Voice Recognition menu, recorded-message language, custom welcome message or however you'd like to personalize their experience when calling you.

Design and manage sales and marketing campaigns
Search customers and automatically create new outbound campaigns based on location, buying preferences, sales activity, purchasing history or other differentiation.
you can free download Call Center CRM 8.6.2 now.

For Call Center CRM 8.6.2Related Software


Please be aware that Brothersoft do not supply any crack, patches, serial numbers or keygen for Call Center CRM,and please consult directly with program authors for any problem with Call Center CRM.